Yoyisa njengeNdlela

Ukuchaza ngokutsha ukoyiswa: Ukusuka ekungaphumeleli ukuya kwiQhinga

Kwihlabathi eliphakamileyo lezoshishino, ukungaphumeleli kudla ngokubonwa njengomchasi wokugqibela-umbono omele ugwenywe kuzo zonke iindleko. Sityala imali eninzi kwimithombo yokunciphisa umngcipheko, sizama ukuphumeza ngokungenasiphako kunye neziphumo ezinokuqikelelwa. Kodwa kuthekani ukuba sijonge ukoyisa konke okungalunganga? Kuthekani ukuba, endaweni yesigwebo sokugqibela, ukoyiswa yindlela nje? Isicwangciso esiliqili sangabom, esinamandla sokufunda, ukuphindaphinda, kunye nokufikelela kuhlobo oluzinzileyo lwempumelelo. Ukwamkela "ukoyiswa njengendlela" kuthetha ukusuka kwingqondo yoloyiko ukuya kweyokufuna ukwazi, apho konke ukubuyisela umva kuba yindawo yedatha ephilayo kumjikelo oqhubekayo wokuphucula.

Injini ephindaphindayo: Ilahleko encinci kangakanani iFuel Big Wins

Umgaqo ongundoqo "wokoyiswa njengendlela" kukuphindaphinda. Kukuqonda ukuba indlela yomgca kwisisombululo esigqibeleleyo yintsomi. Endaweni yoko, inkqubela yenziwa ngenkqubo yomjikelo wokwakha, ukuvavanya, ukusilela, kunye nokucokisa. Uloyiso ngalunye oluncinci lubonelela ngexabiso elixabisekileyo, ingxelo yehlabathi lokwenyani ukuba akukho sixa sesicwangciso sethiyori sinokuphindaphinda. Le ndlela ingundoqo kuphuhliso oluluqilima kunye neendlela zokuqalisa ezibhityileyo, apho "ubuncinci bemveliso esebenzayo" isungulwa ukuba ingaloyiso ngokukhawuleza, kodwa ukufunda kwiintsilelo zayo. Ngokufuna ngabom ezi ngongoma zincinane, zilawulekayo zokusilela kwangethuba kwaye rhoqo, imibutho inokunqanda intlekele, ukungaphumeleli kwenqaku elinye okuvela kukubheja yonke into ngentelekelelo engavavanywanga.

Ukwakha iSikhokelo sokuSebenza esiLungele u-Defeat

Ukuze i-"defeat as method" isebenze, ayinakuba yi-ad-hoc reaction. Kufuneka uzinziswe kwilaphu lemisebenzi yenkampani. Oku kufuna inkqubo-sikhokelo engavumeli kuphela ukungaphumeleli kodwa icwangcisa ukufunda kuyo. Isakhiwo seshishini esiqinileyo, esivaliweyo sihlala sithintela ulingo kuba iindleko zokungaphumeleli-kokubini kudumo kunye nezixhobo-ziphezulu kakhulu. Iinkampani zidinga inkqubo yokusebenza eguquguqukayo eququzelela ukulinga ngokukhawuleza, unxibelelwano olucacileyo lweziphumo (ezilungileyo nezibi), kunye nokudibanisa okusebenzayo kokufunda. Apha kulapho indlela eyimodyuli yokusebenza kweshishini ibaluleke kakhulu.

Amaqonga afana ne-Mewayz ayilwe ngale ngqondo iphinda-phindayo engundoqo wawo. Ngokuququzelela imisebenzi yezoshishino kwiimodyuli ezidibeneyo-zolawulo lweprojekthi, i-CRM, kunye ne-analytics-amaqela angakwazi ukuvavanya iinkqubo ezintsha okanye izicwangciso ngaphakathi kwendawo elawulwayo. Ukuba iqhinga elitsha lokuthengisa liyasilela, akusiyo intlekele yenkampani; sisiganeko sokufunda esiqulethwe kwimodyuli ethile. Idatha evela kuloo "defeat" ifumaneka ngokukhawuleza, ivumela amaqela ukuba ahlalutye, ahlengahlengise indlela yokujonga, kwaye aphinde asasaze ngokukhawuleza. Oku kumodareyitha kuguqula ishishini liphela libe ilebhu yokufunda, ukwenza "ukoyiswa njengendlela" ibe yinto ezinzileyo endaweni yokungcakaza okuyingozi.

Amanyathelo aSebenzayo okwamkela ukoyiswa

Ukutshintsha inkcubeko yenkampani yakho ukuze ibone ukoyiswa njengendlela kufuna umzamo owenziwe ngabom. Nanga amanyathelo asebenzayo okuqalisa olu tshintsho:

• Hlenza kwakhona uLwimi: Faka endaweni yamagama afana "nokusilela" kunye "novavanyo lokufunda" okanye "umgama wokuqokelela idatha." Oku kunciphisa ibala kwaye kubeka umva imiqobo njengemveliso.
• Bhiyozela iiNtlawulo zobukrelekrele: Yazisa esidlangalaleni iiprojekthi ezingakhange zifezekise iinjongo zazo kodwa zivelise ukuqonda okubalulekileyo. Livuze iqela ngokusebenza kwalo ngokungqongqo, hayi isiphumo kuphela.
• Phumeza iiRetrospectives: Emva kwayo nayiphi na iprojekthi ebalulekileyo okanye iphulo, hlala ukhumbula okungenakusoleka ugxile ekuphenduleni kuphela: Sifunde ntoni? Besiya kwenza ntoni ngokwahlukileyo kwixesha elizayo?
• Qala encinci kunye neModyuli: Endaweni yokubheja inkampani kwinyathelo elitsha, sebenzisa iqonga elikuvumela ukuba ulivavanye kwisebe elinye okanye kumgca omnye wemveliso kuqala.

Impumelelo ayikokungabikho kokusilela; kukuqonda okunzulu okucatshulwe kuyo. Ishishini elingaze lisilele lishishini elingasoze lenze izinto ezintsha.

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Ukuqukumbela: I-Advanteji engenakoyiswa

Ekugqibeleni, ukuphatha ukoyiswa njengendlela kunika inzuzo engenakuhlulwa. Yakha ukomelela kombutho, ikhawulezisa ukuveliswa kwezinto ezintsha, kwaye idala inkcubeko yophuculo oluqhubekayo apho abasebenzi baxhotyiswa ukuba bazame ngaphandle koloyiko. Kumhlaba weshishini ochazwa lutshintsho olukhawulezileyo, ukukwazi ukufunda nokuziqhelanisa ngokukhawuleza kunokuba okhuphisana nabo kubaluleke kakhulu. Ngokusebenzisa uloyiso olucwangcisiweyo, uyayeka ukuyibona njengesiphelo kwaye uqale ukuyiqonda njengeyona ndlela ingqalileyo eya kumbutho owomeleleyo, okrelekrele ngakumbi, nonempumelelo ngakumbi.

Imibuzo Ebuzwa Rhoqo

Ukuchaza ngokutsha ukoyiswa: Ukusuka ekungaphumeleli ukuya kwiQhinga

Kwihlabathi eliphakamileyo lezoshishino, ukungaphumeleli kudla ngokubonwa njengomchasi wokugqibela-umbono omele ugwenywe kuzo zonke iindleko. Sityala imali eninzi kwimithombo yokunciphisa umngcipheko, sizama ukuphumeza ngokungenasiphako kunye neziphumo ezinokuqikelelwa. Kodwa kuthekani ukuba sijonge ukoyisa konke okungalunganga? Kuthekani ukuba, endaweni yesigwebo sokugqibela, ukoyiswa yindlela nje? Isicwangciso esiliqili sangabom, esinamandla sokufunda, ukuphindaphinda, kunye nokufikelela kuhlobo oluzinzileyo lwempumelelo. Ukwamkela "ukoyiswa njengendlela" kuthetha ukusuka kwingqondo yoloyiko ukuya kweyokufuna ukwazi, apho konke ukubuyisela umva kuba yindawo yedatha ephilayo kumjikelo oqhubekayo wokuphucula.

Injini ephindaphindayo: Ilahleko encinci kangakanani iFuel Big Wins

Umgaqo ongundoqo "wokoyiswa njengendlela" kukuphindaphinda. Kukuqonda ukuba indlela yomgca kwisisombululo esigqibeleleyo yintsomi. Endaweni yoko, inkqubela yenziwa ngenkqubo yomjikelo wokwakha, ukuvavanya, ukusilela, kunye nokucokisa. Uloyiso ngalunye oluncinci lubonelela ngexabiso elixabisekileyo, ingxelo yehlabathi lokwenyani ukuba akukho sixa sesicwangciso sethiyori sinokuphindaphinda. Le ndlela ingundoqo kuphuhliso oluluqilima kunye neendlela zokuqalisa ezibhityileyo, apho "ubuncinci bemveliso esebenzayo" isungulwa ukuba ingaloyiso ngokukhawuleza, kodwa ukufunda kwiintsilelo zayo. Ngokufuna ngabom ezi ngongoma zincinane, zilawulekayo zokusilela kwangethuba kwaye rhoqo, imibutho inokunqanda intlekele, ukungaphumeleli kwenqaku elinye okuvela kukubheja yonke into ngentelekelelo engavavanywanga.

Ukwakha iSikhokelo sokuSebenza esiLungele u-Defeat

Ukuze i-"defeat as method" isebenze, ayinakuba yi-ad-hoc reaction. Kufuneka uzinziswe kwilaphu lemisebenzi yenkampani. Oku kufuna inkqubo-sikhokelo engavumeli kuphela ukungaphumeleli kodwa icwangcisa ukufunda kuyo. Isakhiwo seshishini esiqinileyo, esivaliweyo sihlala sithintela ulingo kuba iindleko zokungaphumeleli-kokubini kudumo kunye nezixhobo-ziphezulu kakhulu. Iinkampani zidinga inkqubo yokusebenza eguquguqukayo eququzelela ukulinga ngokukhawuleza, unxibelelwano olucacileyo lweziphumo (ezilungileyo nezibi), kunye nokudibanisa okusebenzayo kokufunda. Apha kulapho indlela eyimodyuli yokusebenza kweshishini ibaluleke kakhulu.

Amanyathelo aSebenzayo okwamkela ukoyiswa

Ukutshintsha inkcubeko yenkampani yakho ukuze ibone ukoyiswa njengendlela kufuna umzamo owenziwe ngabom. Nanga amanyathelo asebenzayo okuqalisa olu tshintsho:

Ukuqukumbela: I-Advanteji engazuyiswayo

Ekugqibeleni, ukuphatha ukoyiswa njengendlela kunika inzuzo engenakuhlulwa. Yakha ukomelela kombutho, ikhawulezisa ukuveliswa kwezinto ezintsha, kwaye idala inkcubeko yophuculo oluqhubekayo apho abasebenzi baxhotyiswa ukuba bazame ngaphandle koloyiko. Kumhlaba weshishini ochazwa lutshintsho olukhawulezileyo, ukukwazi ukufunda nokuziqhelanisa ngokukhawuleza kunokuba okhuphisana nabo kubaluleke kakhulu. Ngokusebenzisa uloyiso olucwangcisiweyo, uyayeka ukuyibona njengesiphelo kwaye uqale ukuyiqonda njengeyona ndlela ingqalileyo eya kumbutho owomeleleyo, okrelekrele ngakumbi, nonempumelelo ngakumbi.