Base de Conhecimento
How do I request a withdrawal from my wallet?
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To withdraw funds from your wallet:
- Ensure you have a positive wallet balance
- Go to "Wallet" in the sidebar
- Click "Settings" and configure your withdrawal method:
- PayPal: Enter your PayPal email address
- Crypto: Enter your crypto wallet address and select channel
- Bank: Enter your bank account number and bank name
- Go to "Withdraw" section
- Enter the withdrawal amount (must be greater than 0)
- Add an optional note and submit your request
Important: You must configure at least one payment method before requesting withdrawal. Withdrawals are processed within 1-3 business days after admin approval. You can only have one pending withdrawal at a time.
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