Knowledge Base
I can't access a feature that should be available
Step-by-step guide to help you get the most out of Mewayz.
Back to Knowledge Base
If a feature isn't accessible:
- Check your plan limits in the Upgrade page
- Verify the feature is enabled for your plan
- Ensure you have an active subscription (not expired)
- Check if you've reached usage limits (e.g., monthly AI generation limits)
- Try refreshing the page or logging out and back in
Most features require a Premium plan. Free plan users can only create Link in Bio pages. If you're on Premium and still can't access a feature, contact support.
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